Order can be shipped to every country from China, but shipping prices depend on your destination and the quantity/ volume/ weight of goods you are buying.

Shipment often arranged in 2 days after payment confirmed, except that some items in order is temporarily unavailable. Once shipment delayed, we will communicate with you.

Shipment method for you use:Registered Air Mail (2~3 weeks delivery): Singapore Post

1. Door-to-Door Air Courier(3~7 days): DHL,UPS,FedEx,TNT,EMS
2. Registered Air Mail (2~3 weeks delivery): Singapore Post
3. Other freight forwarder as customer requested
4. Air Freight/ Sea Freight

To check if your shipping address is a remote area:

DHL REMOTE AREAS

TNT OUT OF AREA LOCATIONS

“Out of Area” surcharge will be USD 30~35 per shipment.

Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation.

If the package is lost, broken, or stolen before it reaches you. Please note confirmation of such cases can take some time, then we will re-send the goods or give a full refund.

If Air Mail package has not arrived after a long time (30~45 days), after confirmation, we will give a full refund after the delivery deadline has expired.

If package arrives missing some items or in a damaged condition, you must raise the issue immediately with the courier or delivery company. With the correct documentary proof through the courier company reporting process, we will re-send the goods or give a refund/ replacement.

When shipment is delayed, turned back, or seized by Customs, if the issue was your responsibility, you are liable. If the failed delivery was due to mis-handling by us, you will receive compensation when the case is resolved.

Tracking sites:

DHL:  Track by shipper's reference

DHL:  Track by waybill number

TNT:   Track by consignment number

EMS:  http://www.ems.com.cn/qcgzOutQueryNewAction.do?reqCode=gotoSearchE

ARAMEX: http://www.aramex.com/express/track.aspx#

DPEX: http://www.szdpex.com.cn/index_en.php

Singapore post registered airmail: http://www.singpost.com/

USPS: http://www.usps.com/shipping/trackandconfirm.htm

4PX express: http://en.4px.cc/Track.html